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Case Study

Fixing Sales
Before Fixing
Social Media

Client

Island Wraps

Focus

Sales First, Then Scale

Location

Bagatalle Road, Sri Lanka

The Situation

The Challenge

Island Wraps had loyal nearby customers, basic content, and limited visibility beyond its immediate location. Low daily sales.

Social media existed.
Impact didn't.

Island Wraps front

Root Cause Analysis

The Real Problem

Pricing Misalignment

Value proposition wasn't clear to customers

Weak Offers

No compelling reason to choose Island Wraps

Poor Location Recall

People couldn't remember where Island Wraps was

"More posts would not solve this."

Strategic Approach

The Decisions

01

Fix Sales Friction First

Pricing adjustments, attractive packages, and delivery focus were implemented before any content strategy.

02

Location Recall Campaign

Content built around making the location memorable and easy to find on Bagatalle Road.

03

Demand Creation

Content followed the fixes, designed to create demand for an already improved offering.

Decisions

Implementation

Execution

High-impact reels, influencer content, and location-focused messaging were layered together. Each campaign had a role.

High-Impact Reels

Visually compelling content showcasing food quality and preparation

Influencer Content

Strategic partnerships with local food influencers for authentic reach

Location Messaging

Consistent emphasis on Bagatalle Road location in all content

Food Imagery

Impact

What Changed

The brand recorded a significant increase in daily revenue, stabilising demand and enabling franchise expansion planning.

Brand awareness grew by over 112%

Brand entered the franchise planning phase

Brand Awareness

+0%

Massive increase in brand recognition

Daily Revenue

Significant
Increase

Stabilized and predictable revenue stream

Business Growth

Franchise
Ready

Entered franchise expansion planning

Core Principle

"This worked because sales problems were fixed first, and social media scaled what already made sense."

Ready to Fix Sales Before
Fixing Social Media?

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